> ## Documentation Index
> Fetch the complete documentation index at: https://sailia-mintlify-intercom-migration-1775528819.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

# Family accounts

> Manage family members under a single account for shared bookings and memberships.

Family accounts let customers group related people — such as children, partners, or dependents — under a single account. This simplifies booking for families and enables features like shared memberships and restricted activity passes.

## How family accounts work

A customer account can have multiple family members linked to it. Each family member has their own:

* Name and profile details
* Booking history
* Waiver completion status
* Membership and pass assignments

The primary account holder manages the family — adding members, making bookings, and handling payments on behalf of everyone.

## Booking for family members

When a family member makes a booking, they can select which family members are attending. Each selected member:

* Counts toward the session's [capacity](/activities/activities#capacity-and-availability)
* Has their own waiver completion tracked individually
* Can have [per-person add-ons](/activities/activities#add-ons) applied

## Memberships and passes

Family members can hold their own [memberships](/pricing/memberships-and-passes) and [activity passes](/pricing/memberships-and-passes#activity-passes) independently. This means:

* A parent can purchase a membership for each child separately
* Each family member's membership discount applies only to their bookings
* [Single-user-only passes](/pricing/memberships-and-passes#single-user-only) are locked to the specific family member chosen at purchase
* The same membership cannot be purchased twice for the same family member

<Note>
  When purchasing a membership for specific family members, Sailia checks whether any of the selected users already hold that membership. If a duplicate is found, the purchase is blocked.
</Note>

## At the point of sale

When processing a [POS transaction](/point-of-sale/overview), staff can link the sale to a customer account to:

* See all family members and select who is attending
* Auto-apply [membership discounts](/pricing/discount-codes#membership-discounts) for eligible family members
* Redeem [activity passes](/pricing/memberships-and-passes#activity-passes) assigned to specific members

## Related guides

<Columns cols={2}>
  <Card title="Customer management" icon="users" href="/customers/overview">
    View and manage customer profiles and accounts.
  </Card>

  <Card title="Memberships and passes" icon="id-card" href="/pricing/memberships-and-passes">
    Set up memberships and passes for family members.
  </Card>
</Columns>