Find guides and references for every part of Sailia — from taking bookings and managing staff to syncing your accounts and building on the API.Documentation Index
Fetch the complete documentation index at: https://sailia-mintlify-intercom-migration-1775528819.mintlify.app/llms.txt
Use this file to discover all available pages before exploring further.
Quickstart
Accept your first booking in under 15 minutes.
Platform overview
Learn what Sailia does and how the key pieces fit together.
Setup checklist
Step-by-step checklist to get your account ready.
Activities and bookings
Activities
Create and manage courses, hires, and events that customers can book.
Online bookings
Accept and manage customer bookings through your booking page.
Managing bookings
View, edit, and manage bookings across all sales channels.
Group bookings
Handle bookings with multiple participants and group organizers.
Cancellations and scheduling
Cancellation policies
Set up and communicate your cancellation terms.
Cancellations and refunds
Cancel bookings, process refunds, and issue store credit.
Seasonal scheduling
Manage seasonal availability, holiday closures, and pricing.
Waitlists
Let customers register interest for fully booked sessions.
Customers
Customer management
View and manage customer accounts, profiles, and booking history.
Customer accounts
How customer self-service accounts work on your booking page.
Family accounts
Group family members under a single account for shared bookings.
Waivers
Collect signed waivers and documents from customers.
Marketing and communications
Notifications and emails
Understand the emails Sailia sends and how to customize them.
Marketing and audience
Grow your subscriber list and reach customers with campaigns.
Newsletter signup forms
Embed signup forms on your website to grow your subscriber list.
Automated workflows
Set up automated emails and SMS triggered by booking events.
Pricing and promotions
Memberships and passes
Offer recurring memberships and prepaid activity pass bundles.
Discount codes
Create fixed, percentage, and tiered discounts with advanced usage limits.
Gift cards
Sell and redeem stored-value gift cards.
Add-ons
Offer optional extras alongside activity bookings.
Point of sale
Point of sale
Process walk-in bookings and in-person sales.
Shop products
Sell physical and digital products online and in-store.
Card readers
Connect a Stripe card reader for in-person card payments.
Custom pricing
Override product prices at the point of sale for variable-price items.
Payments and finance
Payments and Stripe
Process payments, manage refunds, and handle payouts with Stripe.
Billing and subscriptions
Manage your Sailia subscription and billing.
Instalment plans
Let customers split payments into scheduled instalments.
Taxes and VAT
Configure tax rates and accounting categories for your products.
Donations
Accept charity donations at checkout with optional Gift Aid support.
Financial reporting
View payment data, export records, and monitor business performance.
Staff and operations
Staff management
Add staff, assign them to activities, and manage pay rates.
Permissions reference
Understand what each staff permission controls.
Auto daily timesheets
Automatically generate timesheet entries from scheduled bookings.
Staff availability
Manage time-off requests and staff scheduling.
Timesheet invoices
Submit and manage staff timesheet invoices for payment.
Integrations
Booking tracking
Track booking events with Google Tag Manager or PostHog.
Xero accounting sync
Sync payouts to Xero as categorized, reconciled invoices.
Adventuro
List your activities on the Adventuro marketplace.
Help and support
FAQ
Answers to common questions about setting up and using Sailia.
Troubleshooting
Solutions to common issues with bookings, payments, and integrations.
API and developer tools
API reference
Explore the Sailia API endpoints.
Meter usage tracking
Record and query metered usage events across your account.